IOL.im. PRIVACY STATEMENT
Who we are
IOL.im is a site owned by Pixel Industries LTD, a company registered in the Business Register of England and Wales, company number 10551999. Registered office in London, at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
IOL.im has appointed a Data Protection Officer who can be contacted at any time by email at the address firstname.lastname@example.org
or by mail to the address indicated above.
What data is processed by IOL.im?
IOL.im is a social network for adults. The services available on the site offer to members the opportunity of joining an international community and interact with other users easily and safely. IOL.im access and its services are permitted to users aged 18 or over only (the minimum registration age is subject to change if the user is resident in a country where the age of majority is reached after 18 years).
To be registered, the user is required to fill out a short online registration form, indicating a Nickname, e-mail address (we strongly advise you to create an ad hoc email in order to be completely anonymous), gender identity, date of birth, and city. Additionally, the user may enter other personal details at her preference.
The user has full control among her Profile and data enclosed therein, which may be consulted, modified and updated at any time at any time (with the exception of Gender Identity and Nickname) from the "Manage Profile" section, by logging in to IOL.im. It is possible to change Gender Identity and / or your Nickname by contacting Customer Service
Maximum caution in disclosing personal Profile data is highly advised. To find out more, consult the IOL.im. Regulations
and Online Safety Tips
. We also encourage users not to disclose e-mail addresses, URLs, instant messaging contacts, phone numbers, full name or address, bank details, identity document numbers, driver's license data or other sensitive Profile information to avoid any abuse or improper use.
Please note: photos and videos published on IOL.im may accidentally reflect such personal data. Where the user uploads and discloses his or his/her sensitive data (thus making them in the public domain), he expressly authorizes us to process these pieces of information.
To ensure maximum security and deliver the best user experience, we require users to verify their account (we want to be sure that they are not robots!). We may also ask to enter a phone number. Yet, there is nothing to worry about! This will only be used by our staff to ensure that the account is made by a real user! We also want to prevent fake accounts from being created that can be used for malicious or cyber-crime activities, ruining the overall IOL.im experience.
If the user has chosen to purchase a premium service, we will process the billing information: nickname, email, type of subscription, and payment amount, to allow us to redact the contract with the user and fulfill tax obligations. Please note: although IOL.im does not keep any credit card data, the companies accountable for managing the payment services that IOL.im adopt, have the right to do so, as established by the regulatory bodies in charge. The storage of such data on our part is justified by our legitimate interests, as outlined above.
For how long are my data stored on IOL.im?
In the event that the user has not logged in for a period of 12 months, the Profile and all the Contents entered will be deleted. If the user decides to delete the profile using the "edit my profile" function, the effect will be immediate, and all data connected to the user will be permanently deleted. If the cancellation request reaches us by e-mail, we will do our best to do it as soon as possible.
When blocking a Profile or in the case another member blocks the user, it is lost the ability to view each other's Profiles and the sending of new messages. In addition, the conversations between the accounts as well as any photos or videos sent or received in the chat are permanently deleted.
Differently, all the chat involving the IOL.im Customer Service and the user, will be kept for a longer period, in order to allow the staff a continue collaboration in the event that the user has removed the Profile. Yet, it will be deleted after 6 years if there are no more requests.
Information concerning IP addresses, e-mail
Addresses (encrypted) and anonymous messages are stored for anti-fraud and anti-spam purposes for the entire period for which they are considered relevant.
I'm a minor. What information is collected by IOL.im?
IOL.im will never collect data on minors voluntarily. Access is indeed highly forbidden to those who have not yet turned 18 years old.
In the event that the staff become aware of a Profile created by a minor, the Profile will be immediately deleted together with all the data present on IOL.im concerning the user.
In the event that a minor has created an account in clear violation of this clause, IOL.im reserves the right to keep the e-mail and IP address to avoid future infractions as the creation of new Profiles.
What kind of information do IOL.im collect about my friends and contacts?
The user can choose to invite friends and contacts on IOL.im to allow them to use the service. If a user wishes to invite their friends and contacts to join IOL.im, we will send them an invitation email on the user behalf. If the invited contacts do not sign up within a few days, IOL.im reserves the possibility to send them a reminder on behalf of the user, as an e-mail. We remind all users that it is not possible to invite minors to register on the site. The user must be sure that they have the authorization of their friends to receive an invitation from IOL.im.
When inviting your friends, IOL.im retains their name, e-mail address. IOL.im will not sell these e-mail addresses to third parties and will not use them for purposes other than those for e-mail invitations. The person who received the invitation can write to IOL.im on the Contacts page to request the deletion of their data from our database. Only the e-mail addresses in our possession at the time of the request can be deleted.
With whom IOL.im shares my data?
IOL.im doesn’t share any data with third parties.
IOL.im aims to ensure that the community continues to be a pleasant as well as safe meeting environment, collaborating with the competent authorities to enforce intellectual property rights or any other rights. IOL.im could also share with the services responsible of laws enforcing, as required by law, if we believe, in our total discretion, that it is necessary to share these data to protect the rights of IOL.im, the rights of third parties and / or to comply with the requests of courts or tribunals or in the case of various types of legal proceedings.
As part of the laws dictated by the United Kingdom and the EU, the user has the right to address any complaint to the authorities responsible for data protection. IOL.im has its main offices in the United Kingdom and has designated the Information Commissioner Office (ICO) as its main regulator. More information on how to open a complaint to an ICO at www.ico.org.uk. If the user is in the EEA, it is also possible to contact the local Data Protection Regulator, which can act as an intermediary with the ICO.
As an EU citizen these are the rights dictated by the General Data Protection Regulation law:
- Right of information: what personal information are processed and why (with notice).
- Right of access: you can always request a copy of your data.
- Right of rectification: if the data were inaccurate, you have the right to request a data correction.
- Right to Erasure: in certain circumstances it will be possible to have your data deleted.
- Right of limitation: in certain circumstances, the user has the right to request that the processing of the data can be suspended, yet data must be maintained.
- Right of portability: you can request a copy of your data in a readable and transferable format to another supplier.
- Right of objection: in certain circumstances (including the eventuality in which the data processed on the basis of our legitimate interests and / or for marketing purposes) it will be possible to object to its processing.
- Rights in relation to automatic inclusion: under certain circumstances it will be possible to ensure that there is human intervention in the decision-making process.
1. For more information about the above, please contact the email: email@example.com
How does IOL.im protect my personal data?
IOL.im has implemented specific security measures to protect user's data and to prevent loss, misuse or alteration of the data provided us, including personal data. IOL.im technical experts are constantly working to ensure site safety.
Although IOL.im highly endeavors to avoid any violation of the security of the site, database, and archives, no site or network protocol is 100% secure; therefore, we cannot fully guarantee that unauthorized accesses will never occur, or hackers’ attacks, data loss or other types of violations.
IOL.im strongly advises all users to keep their personal data safely (password included) and to always log out when leaving the site.
In the event that the user loses his/her password, releases someone's access password, or if the online service provider suffered from a breach of their data and the user used the same login credentials for the service and for IOL.im, personal data may be compromised. If this happens, please contact Customer Service
Where are my personal data stored?
IOL.im is an international site managed by servers located in several countries, including the Nederland. If the user resides in a State where personal data protection laws are in force, the IOL.im data storage methods may not offer the same guarantees provided by the laws of the country where the users is located. Users who agree to send their personal data to IOL.im, to purchase services, or to use the applications available on the site, agree to transmit personal information and that these are processed and stored in these countries.
Our server infrastructure is located in an innovative and highly reliable data center located in the Netherlands. We ensure that all data are effectively protected. For more information, please contact privacy@IOL.im.
What other personal data does IOL.im collect?
If the user contacts our Customer Service through the Contact section, we will learn about the e-mail address of the user, the IP address and the information sent to us to resolve the request. Any correspondence will be stored in our archives, including reports that users may send us regarding other subscribers (and vice versa) for 6 years after the deletion of a Profile.
Does IOL.im use user's personal data for other purposes?
What are "cookies" and how are they used by IOL.im?
IOL.im collects information by sending cookies to user's computers or mobile devices.
Cookies are pieces of information sent and stored on user's computers or mobile devices by the browser in use. Cookies can be used to store information about the sites visited and to recognize the user and his preferences for each IOL.im visit. Cookies also ensure the full functionality of the site and allow us to provide subscribers with the services requested.
When the user visits the IOL.im public sections, a session ID cookie will be sent to your computer for the duration of the visit. We also use permanent cookies (also known as local storage technologies) in order to memorize preferences to make login faster.
IOL.im may use persistent tracking cookies on users' mobile devices, for security reasons, such as phishing prevention, fraud, unauthorized access attempts or to log in to your account after a hacking attempt.
Once the user has left the Profile, none of this information will be used.
User can set browser settings and his mobile device settings to block cookies and local storage technologies, but in this case, user may not be able to access all the features of IOL.im.
- cookies strictly necessary for the provision of services and products;
- cookies relating to the performance of the IOL.im site, such as statistical data on the website performance, to guarantee users a pleasant and enjoyable experience;
- cookies related to the IOL.im website functionality, such as saving login data and chosen language or allowing you to chat, upload photos and use instant messaging;
- third-party cookies, relating to the functionality of the site.
|Statistics & research
|This type of cookie allows IOL.im to identify connected users, to allow them to take full advantage of the IOL offer, experience and functionality, such as uploading photos and chats. Thanks to these cookies, IOL.im is able to customize the user experience, for example by making the site appear in the local language or by saving the login data if requested by the user. These cookies also allow us to store invitations sent to other users.
|Site security & integrity
|IOL.im could use permanent cookies, to ensure that the access to the right account is made from the same device every time. These cookies also contribute to anti-spam control, phishing prevention, fraud, unauthorized access attempts and to access accounts affected by hacking.
|Functionality & services
|These cookies and local storage technologies ensure the functionality that our users expect from IOL.im, such as uploading photos, chats, instant messaging, settings as well as choosing to have IOL.im as main browser page or preferences of research.
|IOL.im needs to use some types of cookies and local storage technologies to guarantee users the best possible experience, for a more efficient use of the site, rapid loading of pages and an optimal response to service requests.